✨ Frequently Asked Questions
🛍 Ordering & Products
Where can I purchase The Art Buff products?
You can shop directly through our online store or find select products at curated boutiques and specialty retailers. We also offer seasonal collections and exclusive artist collaborations through our website.
Do you offer wholesale or bulk orders?
Yes! We love partnering with shops, galleries, and event planners. Please visit our Wholesale Inquiries page or email us at wholesale@theartbuff.com to receive our latest line sheet and order details.
Are your greeting cards and wrapping papers original designs?
Yes — every illustration and artwork is created in-house by artist Bridgette Duran, blending painterly techniques, fashion-inspired motifs, and editorial sensibilities to create timeless stationery and art objects.
Can I request a custom design?
For special projects such as weddings, branded collaborations, or editorial features, we offer custom design services. Reach out via our Contact Page with your vision and timeline.
🚚 Shipping & Delivery
Where do you ship?
We currently ship throughout the United States, Canada, and select international destinations. If your location isn’t listed at checkout, please email us to arrange a custom shipping option.
How long will my order take to arrive?
Orders typically ship within 3–5 business days. Delivery times vary depending on your location and shipping method. You’ll receive a confirmation email with tracking details once your order ships.
Do you offer expedited shipping?
Yes, expedited shipping options are available at checkout for an additional fee. If you need something urgently for an event or shoot, please email us and we’ll do our best to accommodate.
🌿 Sustainability & Quality
Are your products eco-friendly?
We are committed to thoughtful production. Our paper goods are printed on high-quality FSC-certified paper, using environmentally conscious inks. We prioritize small-batch production to reduce waste.
How are your products packaged?
Every order is carefully wrapped to ensure it arrives beautifully — whether you’re gifting or collecting. We use recyclable or compostable packaging materials whenever possible.
🖼 Art & Creative Commissions
Do you sell original artworks in addition to stationery?
Yes. Bridgette Duran’s fine art practice includes large-scale color field paintings, sculptural wall reliefs, and limited-edition prints, which are available through our Art Gallery and select design platforms like Chairish and 1stDibs.
Can I commission a custom artwork?
Absolutely. Whether you’re a collector, interior designer, or looking for a statement piece for your home, we offer bespoke commissions. Please complete our Commission Inquiry Form to begin the conversation.
📝 Returns & Customer Care
What is your return policy?
We want you to love your order. If something arrives damaged or incorrect, please contact us within 7 days of delivery. Due to the nature of stationery and art prints, we generally do not accept returns on opened or custom items.
Who can I contact if I have questions about my order?
Our team is here to help. Email us at hello@theartbuff.com and we’ll respond within 1–2 business days.
🧾 Wholesale & Collaboration
How do I become a stockist?
If you’re a retailer interested in carrying The Art Buff, please reach out via our Contact Page to request access to our current collections and terms.
Do you collaborate with brands or artists?
Yes! We love thoughtful collaborations that align with our creative vision. For press or partnership inquiries, contact collaborations@theartbuff.com.
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